I can’t tell you what a jewel the Used PC Outlet is. My computer completely crashed from the Trojan virus and I lost all of my work files. Panic. However, Thomas put my computer in the “ER” and somehow managed to recover EVERYTHING in 24-hours and clean the virus off of my hard drive. I have never seen such hard working, helpful and HONEST people in the tech repair business than at Used PC Outlet. What a gift to have them in the neighborhood! You saved me from a serious nervous breakdown. I would recommend them for repairs and purchases of computers and just about anything related to networking and computer systems! Jennifer Wadsworth, Owner Wadsworth World Enterprises, Inc.